How to reach us
When do we reply?
Weekdays 9 a.m. to 5 p.m. ET
Weekend messages are answered Monday
Where are we?
Canada
What do people usually write about?
"I need a template for..."
The best thing you can write to us. Describe what the spreadsheet should do — columns, calculations or a particular overview — and we will put it in the production queue.
"There is an error in your file"
Thank you! Tell us which template and which cell or tab, and we will fix the file and upload an updated version.
"How do I adapt it to my needs?"
Ask away. We are happy to answer short questions about formulas or setup directly by email.
Advertising and partnerships
For ads, links or other collaboration, put "Partnership" in the subject line so it lands in the right place.
The fastest way to an answer
Send an email with as much detail as possible — that saves us writing back and forth, and you get your answer sooner.
[email protected]